Policies and Procedures

SNS College of Western Australia maintains policies and procedures to support students throughout enrolment, training, assessment and completion.

The documents listed below provide key information relevant to prospective and current students. Learners are encouraged to review these prior to enrolment.

Student Handbook

• Student Handbook 
  (Includes information on enrolment, fees, refunds, student support, complaints and appeals, RPL, and certification.)

Enrolment and Recognition

• • Enrolment Policy

  • Enrolment Procedure 
    SNS College of Western Australia uses a structured enrolment process that includes pre-enrolment information, suitability assessment, LLN and digital capability checks, identification of support needs, and confirmation of enrolment.

    Detailed procedures are maintained internally to support consistent implementation of policies. Key information relevant to learners is available through the policies listed above and the Student Handbook.

  • RPL and Credit Transfer Policy

 

Fees and Refunds

• Fee Administration and Refund Policy

Complaints and Appeals

• Complaints and Appeals Policy
  • Complaints and Appeals Lodgement Form

Completion

• Certificate Issuance Policy

Privacy

• Privacy Policy

If you require further information or access to additional procedures, please contact info@snscollege.edu.au.