Start a Career in Security — Nationally Recognised Training in Perth
CPP20218 Certificate II in Security Operations is the nationally recognised qualification designed for individuals seeking to develop the practical skills and knowledge required to work in a variety of security roles across Western Australia. SNS College combines classroom learning, practical exercises and integrated first aid training.
Course Overview
CPP20218 Certificate II in Security Operations provides the foundation skills and knowledge required for individuals seeking to work within the security industry. Security personnel are employed across shopping centres, licensed venues, corporate buildings, government facilities, retail stores, construction sites, public events, transport hubs and community facilities.
Training focuses on communication, risk assessment, crowd control, patrol procedures, access control, customer service, workplace safety and emergency response procedures — reflecting real-world security situations through practical activities and scenario-based exercises.
This course also includes HLTAID011 – Provide First Aid, providing learners with valuable emergency response skills that are widely recognised across many industries.
Why Choose SNS College for Security Training in Perth?
Choosing the right training provider can have a significant impact on your learning experience. Our approach focuses on helping learners develop confidence, competence and professionalism through practical, engaging training.
Practical Security Training
Our trainers use realistic examples, discussions and workplace scenarios to show how security procedures apply in real situations.
Supportive Learning Environment
Our trainers create a space where learners feel comfortable asking questions and building confidence in their skills.
Experienced Trainers
Learn from trainers who understand industry expectations and real workplace requirements.
Convenient Perth CBD Location
Train at our centrally located Perth campus, with access to public transport and nearby parking.
Integrated First Aid Training
The course includes HLTAID011 – Provide First Aid, helping learners develop practical emergency response skills.
Nationally Recognised Training
SNS College delivers nationally recognised training designed to support workplace capability and professional development.
The Security Industry in Western Australia
The security industry plays an important role in protecting people, property and public spaces throughout Western Australia. As communities and businesses continue to prioritise safety and risk management, trained security personnel remain an important part of many organisations.
The role requires professionalism, communication skills, attention to detail and the ability to respond appropriately to changing situations.
Security personnel work across:
What Does a Security Officer Do?
Modern security officers perform a wide range of duties that require strong communication skills, situational awareness and professional judgement. Depending on the workplace, security officers may be responsible for:
Monitoring Premises
Conducting patrols and monitoring environments to identify potential risks or unusual activity.
Access Control
Managing the entry and exit of people, vehicles and contractors.
Customer Service
Providing information, assistance and support to customers, visitors and the public.
Crowd Management
Helping maintain safe environments during events and public gatherings.
Incident Response
Responding to incidents, documenting observations and following procedures.
Emergency Response
Supporting emergency procedures during evacuations and critical incidents.
Risk Identification
Recognising potential security risks and taking appropriate action.
Reporting & Documentation
Maintaining records and preparing incident reports.
Protecting People & Property
Helping maintain safe and secure environments while acting professionally.
One of the most important skills a security officer can develop is effective communication — many situations can be resolved through calm, professional communication and conflict management techniques.
Why Employers Value Security Training
Modern security officers are expected to communicate professionally, interact positively with customers, manage challenging situations and contribute to safe workplace environments.
Security Course Units
The CPP20218 qualification consists of core units designed to provide the practical skills and knowledge required to perform security duties professionally and effectively.
Apply effective communication skills to maintain security
Develop communication techniques used when interacting with clients, customers, members of the public, emergency services and colleagues, and how professional communication helps prevent escalation.
Apply legal and procedural regulations to work effectively within a security team
Understand the legal and procedural requirements that apply to security personnel and security operations.
Apply WHS, emergency response and evacuation procedures to maintain security
Learn workplace health and safety requirements, emergency procedures and evacuation processes commonly used within security environments.
Apply risk assessment to select and carry out response to security risk situations
Identify risks, assess situations and determine appropriate responses using security procedures.
Provide quality services to a range of security clients
Develop customer service skills and understand how to provide professional service while maintaining security responsibilities.
Protect self and others using basic defensive techniques
Learn approved defensive techniques designed to support personal safety and professional security operations.
Patrol premises to monitor property and maintain security
Conduct patrols, observe environments and identify potential security concerns.
Screen people, personal effects and items to maintain security
Understand screening procedures used in various security environments.
Monitor and control access and exit of persons and vehicles from premises
Develop skills used to manage entry and exit points safely and effectively.
Monitor and control individual and crowd behaviour to maintain security
Learn crowd management principles and techniques used during events and public gatherings.
Apply security procedures to manage intoxicated persons
Understand professional procedures when interacting with intoxicated individuals.
Apply security procedures to remove persons from premises
Apply appropriate procedures when removing persons from premises while maintaining professionalism and safety.
Escort and protect persons and valuables
Learn procedures for escorting individuals and protecting valuable assets.
Provide First Aid
Develop practical emergency response skills including CPR, AED use, casualty assessment and first aid procedures.
Course Delivery Schedule
The Security Course Perth program is delivered over 10 training days, Monday to Friday from 8:30am to 4:30pm.
Learners focus on the security units that form the foundation of professional security work, including:
- Communication activities
- Security legislation and procedures
- Risk assessment exercises
- Incident response scenarios
- Crowd control activities
- Patrol procedures
- Access control exercises
- Defensive techniques
- Customer service training
- Security reporting
The final two days focus on practical first aid skills, including:
- CPR
- AED use
- Casualty assessment
- Emergency response
- Managing common injuries
- First aid reporting procedures
This integrated delivery model provides learners with both security and first aid skills within the same program.
Security Licence Information — Western Australia
CPP20218 Certificate II in Security Operations is the nationally recognised qualification commonly associated with entry-level security roles. However, obtaining a security licence involves additional requirements that are administered separately from training delivery.
Licensing requirements can change over time. Learners should always refer to the Western Australia Police Licensing Services website for the most current licensing information and requirements. Completion of training does not guarantee licensing outcomes.
Licence requirements may include:
- Meeting eligibility requirements
- Submitting licence applications
- Identity verification
- Police checks or other checks where applicable
- Payment of applicable licensing fees
Career Pathways
Security officers work across a diverse range of industries and environments. Completion of CPP20218 may support pathways into roles such as:
Security Officer
Monitor premises, conduct patrols and help maintain safe environments.
Crowd Controller
Assist with crowd management and venue security operations.
Event Security Officer
Provide security services at concerts, sporting events and public gatherings.
Retail Security Officer
Support retail environments through observation, customer service and loss prevention.
Gatehouse Security Officer
Manage vehicle and visitor access at industrial and commercial sites.
Concierge Security Officer
Provide a combination of customer service and security support within commercial buildings.
Static Guard
Monitor designated locations and maintain security procedures.
Corporate Security Officer
Support security operations within office buildings and business environments.
Employment opportunities and role requirements vary between employers and industry sectors. Completion of training does not guarantee employment outcomes.
Requirements, Assessment & Location
Entry Requirements
There are no specific training package entry requirements. However, learners should:
- Have sufficient English language skills for training and assessment
- Be able to complete written and verbal assessment activities
- Be physically capable of participating in practical activities
- Be willing to participate in scenario-based training exercises
If you require additional support, please contact our team prior to enrolment.
Assessment Information
- Practical demonstrations in simulated scenarios
- Role plays simulating security incidents
- Observation by qualified assessors
- Written assessment activities
- Verbal questioning
- First aid assessment for HLTAID011
All assessments are conducted in accordance with training package requirements.
Where We're Located
- Level 1, 224–226 Stirling Street, Perth WA 6000
- Conveniently located for learners across the metro area
- Accessible via nearby public transport services
- Paid and public parking facilities available nearby
For specific directions and parking information, please contact our team.
Frequently Asked Questions — Security Course Perth
Have a question about our Security Operations course? Find answers to our most common enquiries below.
Ready to Start Your Security Career?
Take the next step towards developing practical security skills with nationally recognised training at SNS College.
SNS College of Western Australia | RTO Code: 53034 | Level 1, 224–226 Stirling Street, Perth WA 6000
CPP20218 Certificate II in Security Operations is delivered by SNS College of Western Australia (RTO 53034). Completion of training does not guarantee employment or licensing outcomes.